Frequently asked questions

Everything you need to know—before and after your order.

Handled with precision from the moment it’s placed.

When is my order processed?

Orders are processed within 24 hours. Each piece is prepared with care before dispatch.

Can I change or cancel my order?

Orders move quickly once placed. If a change is needed, contact us immediately. Adjustments are not guaranteed once processing begins.

What if I entered the wrong shipping address?

Contact us immediately. Once an order has been processed, changes may not be possible.

In motion without delay.

Do you offer complimentary shipping?

Complimentary shipping is offered on orders $79 & above.

Available at checkout when applicable.

How long does delivery take?

Delivery typically takes 2–4 business days after dispatch. Timeframes may vary slightly based on location & selected shipping service.

Will I receive tracking?

Tracking is provided the moment your order is in motion.

Do you ship internationally?

Currently, shipping is focused within the United States. Expanded availability will be introduced in future releases.

What if my package is delayed?

Delivery times are estimates. If your order is delayed beyond the expected window, contact us and we’ll look into it.

Structured, but fair.

What is your return policy?

Returns are accepted within 14 days of delivery. Items must remain unworn, unaltered, and in original condition.

How are refunds issued?

Approved returns are issued back to the original method of payment.

Do you offer exchanges?

Due to limited releases, exchanges are not always available. If a replacement is possible, it will be arranged.

Who covers return shipping?

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

What if my item arrives damaged or incorrect?

If there is an issue with your order, contact us immediately. We will make it right.

Built to hold its shape—and its standard.

How do your pieces fit?

Each piece is designed with a structured, tailored feel — made to complement the physique while maintaining comfort.

Is sizing true to fit?

Yes. Select your normal size for the intended fit.

For a more personalized recommendation, use the dynamic size helper available on the product page.

What materials are used?

Fabric selection is deliberate — focused on structure, durability, and a clean finish that holds its form over time.

Will items restock once sold out?

Some pieces may return, but many are released in limited quantities. Availability is not guaranteed once sold out.

How should I care for my garments?

Care instructions are provided on the garment label. Following them will preserve structure, color, and longevity. If you are unsure contact us & we will specify care instructions.